SCM - B (2): Service Monitoring
This training will cover the following topics: The purpose, frequency, and type of monitoring required for support coordinators.
Overview of Training
Division Directive 3.020
Video Webinar: Directive 3.020
directive-3-020-webinar-presentation-06182019.pdf
directive-3-020-webinar-qa-06182019
directive-3-020-appendix-a
directive-3-020-appendix-b
Service Monitoring Quiz
Receiving Your Certificate